Vouchers
Buy vouchers
Vouchers can be bought like normal items if they are offered in the shop. As soon as you have bought a voucher and it has been activated after successful payment, the amount will appear under your shopping cart. You can now send the desired amount by email using the "Send voucher" link.
How to send vouchers
To send a voucher, please click on the "Send voucher" link in your shopping cart. To send a voucher, we need the following information from you: The recipient's first and last name. A valid email address for the recipient. The desired amount (you can also send partial amounts of your credit). A short message to the recipient. Please check your details again before sending. You have the opportunity to correct your details at any time before sending.
Shopping with vouchers.
As soon as you have credit, you can use it to pay for your order. During the ordering process, you have the option of redeeming your credit. If the credit is less than the value of the goods, you must choose your preferred payment method for the difference. If your credit exceeds the value of the goods, the remaining credit is of course available for your next order.
Book vouchers.
If you have received a voucher by email, you can book the amount as follows:.
1. Click on the link provided in the email. If you do not yet have a personal customer account, you have the option of opening one.
2. After you have put a product in the shopping cart, you can enter your voucher code there.
If problems arise:
If, contrary to expectations, there are problems with a voucher, please contact us by email: you@yourdomain.com. Please describe the problem as precisely as possible. Important information includes: your customer number, the voucher code, error messages from the system and the browser you are using.